The first appointment lasts around 45 minutes.  This involves assessment of the patient and discussion of pain medication, supplements, diet, environmental modification, exercise  requirements and physical therapies. For patients under the care of a Veterinary Surgeon referral and the clinical history are required. If addition or change in medication/diet/supplements is recommended, this is first discussed with the referring Veterinary Surgeon.

Clients will be advised to purchase any medication/supplements from their regular practice.

If acupuncture is appropriate, the first treatment is carried out at the first appointment and is included in the price.

The number and frequency of subsequent treatments depends on the condition(s) and the patient’s response.

An initial course of 3-4 weekly treatments is normally recommended, though, initially,  some conditions may require more frequent treatments.

Medical visits are carried out only if the problem can be addressed in the home/needs to be addressed prior to transportation to the out of hours service provider (e.g. emergency pain relief).  Selix Vets does not provide transportation to the out of hours service, but may assist clients with loading the patient into their own vehicle.

Clients have the option of joining an End-of-Life Care Plan for a set fee. Costs depend on the requirements of the patient (e.g. frequency of visits, level of care required).

This service is offered to clients whose pet has been diagnosed with a life-limiting condition (months/weeks). Referral by a Veterinary Surgeon is normally required.

The initial appointment is expected to last 1 – 1.5  hours and includes a full assessment of the patient’s condition(s), medication, diet, exercise, environmental modification, nursing needs, owner’s needs and expectations and a Quality of Life evaluation.

There is no obligation to take up the option of a Care Plan. Clients who join have access to advice and support 24/7 by telephone/email;  and priority and discounted rates for out of hours visits.